Assistance Services
End-to-End Case Coordination Across Nepal
Dynasty Assistance Pvt. Ltd. operates a 24×7 Alarm Centre to coordinate medical support, hospital placement, documentation, payments and recovery processes—backed by immediate medical support and a strong local network.
🕒 24×7 Alarm Centre
Always-on coordination with quality assurance applied to all aspects.
🩺 Immediate Medical Backup
4 doctors, 4 nurses, 2 paramedics supporting rapid medical coordination.
📍 Nationwide Support
Hospital, transport, and operational coordination across major hubs and remote regions.
Service snapshot
- Emergency medical services
- Hospital arrangement, coordination & updates
- MR (medical reports) & invoices handling
- Doctor visit to hotel / house
- GOP placement / fund transfer / reimbursement
- Fraud monitoring, investigation & cost containment
- Travel arrangement & repatriation services
- Translation, interpretation & visa services
For evacuation coordination, visit the Medical Evacuation page.
Core services
Clear modules that fit any case
🩺 Emergency Medical Services
Rapid coordination for urgent situations with medical support and operational guidance.
- Triage support and coordination
- On-ground guidance where needed
- Time-critical routing to appropriate care
🏥 Hospital Arrangement & Coordination
Placement and coordination with hospitals and clinics to support efficient case handling.
- Hospital selection and arrangement
- Coordination and follow-ups
- Ongoing status updates
📄 Medical Reports & Invoices
Documentation handling to support insurers, assistance partners, and case stakeholders.
- MR (medical reports) coordination
- Invoices collection and review support
- Case documentation readiness
👨⚕️ Doctor Visit to Hotel / House
Coordination of doctor visits for assessment and medical support when facility transfer is not ideal.
- Scheduling and logistics
- Assessment support and updates
- Escalation pathways if needed
🧾 GOP / Fund Transfer / Reimbursement
Support for payment processes to enable smooth care delivery and partner coordination.
- GOP placement coordination
- Fund transfer handling support
- Reimbursement coordination
🛡️ Fraud Monitoring & Cost Containment
Investigation support and monitoring processes to reduce unnecessary cost and risk exposure.
- Fraud monitoring and investigation
- Cost containment support
- Quality assurance aligned coordination
✈️ Travel Arrangement
Travel arrangement coordination as part of case management and logistics support.
- Routing and movement coordination
- Local logistics support
- Integration with other services
🧳 Repatriation Services
Coordination support for repatriation processes aligned with case requirements.
- Case planning support
- Coordination assistance
- Documentation readiness support
🌐 Translation, Interpretation & Visa
Language and administrative support to reduce friction during urgent or complex cases.
- Translation and interpretation support
- Visa service assistance
- Operational communication support
Operational workflow
How we handle cases
1) Intake
Alarm Centre receives case details, location, urgency, and stakeholder contacts.
2) Triage
Immediate medical support assists with assessment and next-step routing.
3) Coordinate
Hospital/transport/logistics coordination with updates and documentation readiness.
4) Close
Invoices/MR coordination, reporting, and case closure alignment.
Need support on a case in Nepal?
Send the details and the best callback number. For urgent cases, use the Contact page for the 24×7 Alarm Centre.